Case Study 3
Case Study 3

Storage Refresh, Backup & Replication Success Story

CHALLENGE

Generations of customers have banked with Chelsea Groton for more than 160 years. Their loyalty and trust is a direct result of the bank’s extraordinary customer service. Chelsea Groton can’t provide this level of service if the VMs supporting the customer call center, document imaging system and email are unavailable. To avoid the risk of downtime, Chelsea Groton decided to shorten RTPO.

SOLUTION

Chelsea Groton replaced its backup storage with NetApp to gain the power of Veeam integration. Veeam and NetApp shortened RTPO for customer service systems, delivering the availability required for extraordinary customer service. Veeam and NetApp also saved Chelsea Groton $25,000 in backup storage and $1,000 each month in WAN bandwidth.
 
“We can’t provide the appropriate level of customer service if critical VMs aren’t available,” Walker said. “By shortening RTPO, Veeam and NetApp guaranteed availability for us. Availability is everything to the business — availability increases efficiencies throughout the bank.”
 
Veeam and NetApp integration shortened RTPO in two ways. Chelsea Groton backs up from NetApp storage snapshots with no impact on the production environment, employees and the business. This enables more frequent backup, which increases the number of recovery points for critical VMs supporting customer service systems.
Veeam’s high-speed recovery features restore from NetApp storage snapshots in minutes: Instant VM Recovery® restores critical VMs, and Veeam Explorer™ for Microsoft Exchange restore emails. Some backup jobs have a secondary target of NetApp SnapMirror, which sends backup copies to the DR site. Those backups can also be recovered quickly in case of disaster.
 
“With just a few clicks in the Veeam interface, a VM is running on our DR SAN and we can vMotion it anywhere,” Walker said. “Veeam and NetApp give us the flexibility to recover wherever we’d like. We’re required by regulation to recover documents timely. The auditor who assessed our recovery efforts watched me recover a 500GB Exchange VM at our DR site in fewer than 30 minutes. He was so impressed that he implemented Veeam at his company.”
 
In addition to shortening RTPO, Veeam and NetApp integration saved money. “We back up from NetApp SnapMirror to our DR site,” Walker said. “The Veeam server is
aware of all backup jobs and restore points, so we no longer need to pull DR jobs over the WAN because Instant VM Recovery® restores from a snapshot. This reduces WAN traffic by 50%, saving $1,000 each month because we don’t have to purchase additional bandwidth. Our replication storage requirements decreased by 50%, saving the bank $25,000 in storage space. Veeam and NetApp deliver unbelievable power, agility and savings.”

THE RESULTS

  • Availability guarantees customer service delivery
  • Ultra-fast recovery maximizes DR readiness
  • Operational and capital expenditures shrink

Together, Veeam and NetApp cut two data center requirements in half: WAN traffic, which saved the bank $1,000 per month in bandwidth, and backup storage, which saved $25,000.

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